Shipping policy

Shipping Policy – Shop Flair

Last Updated: October 21, 2026

At Shop Flair, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

  • Orders are generally processed within 1–3 business days after they are placed.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • During sales, festive seasons, or periods of high order volume, processing may take additional time.

  • Customers will be notified if there is a significant delay affecting their order.

2. Shipping and Delivery Time

We aim to deliver orders across serviceable locations in India.

  • Estimated delivery time: 5–10 business days after dispatch.

  • Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

  • Remote locations may require additional delivery time.

Delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is completed.

Any free shipping offers will be subject to the terms and conditions displayed on our website or promotional materials.

4. Order Tracking

Once your order has been shipped, tracking details may be shared through email, SMS, WhatsApp, or another available communication channel.

Customers can use the tracking information provided to check the latest status of their shipment.

Please allow some time for tracking information to become active after dispatch.

5. Cash on Delivery (COD)

Shop Flair may offer Cash on Delivery (COD) for eligible orders and serviceable PIN codes.

  • COD availability depends on the delivery location and courier service.

  • Customers are requested to provide an accurate and reachable phone number and complete delivery address.

  • Customers should be available to receive the order and pay the applicable amount at delivery.

If COD is unavailable for a particular order or location, prepaid payment options may be offered instead.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate shipping address, including the PIN code and contact number.

Shop Flair will not be responsible for delays caused by incorrect or incomplete address details provided by the customer.

If a delivery attempt fails, the courier may make additional attempts or return the shipment to us according to its procedures.

If an order is returned to us, please contact our support team for assistance with the available options.

7. Delayed or Lost Shipments

Although we work with delivery partners to ensure timely delivery, delays may occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact us with your order number. We will review the shipment status and assist you.

If a shipment is confirmed lost, Shop Flair will work toward an appropriate resolution in accordance with applicable law and our refund policy.

8. Damaged Packages or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please share your order number and clear photographs or videos of the product and packaging so our team can review the issue.

Eligible requests will be handled according to our Return and Refund Policy.

9. Delivery Restrictions

Delivery is subject to courier availability and serviceability at the destination PIN code.

We reserve the right to cancel and refund an order if delivery cannot be completed due to an unserviceable location or another unavoidable circumstance.

10. Contact Information

For shipping-related questions, order tracking assistance, or delivery concerns, please contact us:

Brand Name: Shop Flair
Email: help.shopflair@gmail.com
Phone: +91 85956 28205

Our support team will assist you with your shipping-related queries.

11. Policy Updates

Shop Flair reserves the right to update this Shipping Policy when necessary. Any revisions will be published on this page with the updated date.

By placing an order through our website, you acknowledge that you have read this Shipping Policy, subject to your rights under applicable law.